Terms of service


Overview

Welcome to ORIÉNT MILLINERY!
“We,” “us,” and “our” refer to ORIÉNT MILLINERY. ORIÉNT MILLINERY operates this store and website, providing a curated shopping experience, including related information, content, features, tools, products, and services (collectively, the “Services”).

ORIÉNT MILLINERY is powered by Shopify, which provides us with the platform to deliver the Services to you.

These Terms of Service (the “Terms”) together with all referenced policies, set out your rights and responsibilities when using our Services.
Please read them carefully, as they contain important information regarding your legal rights, disclaimers of warranties, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our [Privacy Policy LINK]. If you do not agree, you may not access or use our Services.


Article 1 - Access and Accounts

By agreeing to these Terms, you represent that you are of legal age in your state or region of residence, or that you have given us consent to allow any of your minor dependents to use the Services through your owned or managed devices.

In order to use our Services (including accessing our online store or purchasing products/services), you may be required to provide certain information such as your email address, billing information, payment details, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to others.


Article 2 - Our Products

We make every effort to display our products and services accurately. However, depending on your device settings, colors and appearances may differ from reality.

We do not guarantee that purchased products or services will meet your expectations or appear exactly as displayed online.
Product descriptions may change without notice at our discretion. We reserve the right to discontinue any product at any time and to limit quantities offered to any person, region, or jurisdiction.


Article 3 - Orders

Placing an order constitutes an offer to purchase. ORIÉNT MILLINERY reserves the right to accept or reject orders at our sole discretion for any reason. Orders are not confirmed until we provide acceptance and process your payment.

Please review your order carefully before confirming. Once accepted, cancellations may not be possible. If we reject, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at checkout.

Returns or exchanges are only accepted in accordance with our [Refund Policy LINK].

You represent and warrant that your purchase is for personal or household use only and not for resale or export.


Article 4 - Pricing and Billing

Prices, discounts, and promotions are subject to change without notice. Applicable prices are those at the time of your order, and they will be confirmed in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping, duties, or import charges.

Prices shown on our online store may differ from those at physical stores or third-party retailers. Promotional offers may be subject to separate terms, which take precedence over these Terms in the event of conflict.

You agree to provide current, complete, and accurate purchase and payment information. You further agree to promptly update account information (including email address, credit card number, and expiration date) to ensure completion of transactions and communication with you.

You represent and warrant that:
(i) the credit card information you provide is true, accurate, and complete,
(ii) you are authorized to use the payment method,
(iii) charges will be honored by your card issuer, and
(iv) you will pay all applicable charges including product prices, shipping, handling, and taxes.


Article 5 - Shipping and Delivery

We are not liable for shipping or delivery delays. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events beyond our control.

Title and risk of loss transfer to you once products are delivered to the carrier.


Article 6 - Intellectual Property Rights

All content on the Services—including trademarks, brands, text, displays, images, graphics, product reviews, videos, and audio, as well as their design and arrangement—belongs to ORIÉNT MILLINERY, its affiliates, or licensors, and is protected by intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any content.

ORIÉNT MILLINERY’s names, logos, product and service names, designs, and slogans are trademarks of ORIÉNT MILLINERY or its licensors. Shopify’s names, logos, and service marks are trademarks of Shopify. Unauthorized use of these marks is prohibited.


Article 7 - Optional Tools

We may provide access to third-party tools, which are offered “as is” and without warranties. You acknowledge that we have no liability for your use of such tools.

Your use of third-party tools is at your own risk and subject to the terms of those providers.


Article 8 - Third-Party Links

The Services may contain links to third-party websites or materials. We do not monitor or endorse their accuracy and are not liable for your use of them.

Any issues regarding third-party goods or services must be directed to those providers.


Article 9 - Relationship with Shopify

ORIÉNT MILLINERY is powered by Shopify. However, all transactions occur directly between you and ORIÉNT MILLINERY. By using our Services, you acknowledge that Shopify has no responsibility for transactions, products, or damages related to your purchases.


Article 10 - Privacy Policy

All personal information we collect is subject to our [Privacy Policy LINK]. Some information may also be subject to Shopify’s Privacy Policy.

By using the Services, you consent to such data collection, processing, transfer, and storage, including to countries outside your residence.


Article 11 - Feedback

By submitting feedback (ideas, suggestions, reviews, etc.), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, publish, and distribute it for any purpose.

You warrant that you own or have rights to submit such content, and that it does not infringe any third-party rights.


Article 12 - Errors and Omissions

Occasionally, our Services may contain typographical errors or inaccuracies (pricing, descriptions, availability, etc.). We reserve the right to correct or cancel orders based on such errors.


Article 13 - Prohibited Uses

You may not use the Services for illegal, abusive, infringing, or fraudulent purposes, including but not limited to:

  • Harassment or harm to others

  • Uploading viruses or malicious code

  • Impersonation

  • Unauthorized data collection

  • Spamming or scraping

Violations may result in account termination without notice.


Article 14 - Termination

We may suspend or terminate your account or access to Services at any time without notice. Provisions that should reasonably survive termination (IP, disclaimers, indemnification, etc.) shall remain in effect.


Article 15 - Disclaimer of Warranties

The Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, timely, or error-free use. Your use of the Services is at your own risk.


Article 16 - Limitation of Liability

To the maximum extent permitted by law, ORIÉNT MILLINERY, Shopify, and their affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products.


Article 17 - Indemnification

You agree to indemnify and hold harmless ORIÉNT MILLINERY, Shopify, and their affiliates from any claims, damages, or expenses (including attorney’s fees) arising from your violation of these Terms or applicable law.


Article 18 - Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions remain valid and enforceable.


Article 19 - Waiver and Entire Agreement

Failure to enforce any right shall not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and us.


Article 20 - Assignment

You may not assign your rights or obligations under these Terms without our consent. We may assign our rights without notice.


Article 21 - Governing Law

These Terms and any agreements relating to the Services shall be governed by and construed in accordance with the laws of Japan, and subject to the jurisdiction of the courts located in Osaka, Japan.


Article 22 - Headings

Headings are included for convenience only and do not affect interpretation.


Article 23 - Changes to Terms

We may update or replace these Terms at any time by posting them on our website. Your continued use constitutes acceptance of changes.


Article 24 - Contact Information

Questions about these Terms should be sent to:
ORIÉNT MILLINERY
Email: orient.kyoto@gmail.com
Address: 3-6-20 Fukaekita, Higashinari-ku, Osaka-shi, Osaka 537-0001, Japan
Phone: +81-6-6974-6233